por la Universidad de Michigan
ANN ARBOR, Michigan.— Unemployed workers have a new tool to help them find the resources they need to get through difficult times. Created in partnership between the United Way for Southeastern Michigan and the University of Michigan School of Information, Neighbors4Neighbors is an interactive online program that uses social computing technology to connect unemployed workers with each other.
People who visit N4NMichigan.org can get and give advice on the things that matter when someone loses a job. The web application has two components, an online discussion forum that lets people share advice with each other, and a “widget,” or online program, that allows users to add their own comments to partner web sites that have information for the unemployed. Questions and comments created on partner web sites via the widget will be mirrored on the Neighbors4Neighbors discussion forums.
Neighbors4Neighbors is a project of Gov. Jennifer M. Granholm’s Keep Michigan Working Task Force. Michael Brennan, president and CEO of United Way for Southeastern Michigan, is chair of the task force’s community outreach committee.
“These are tough economic times in Michigan, and Neighbors4Neighbors offers an innovative way to address the problem of unemployment in a non-traditional way. Service providers in our region are currently overloaded with requests for assistance in this time of economic crisis,” Brennan said.
“Neighbors4Neighbors is a program that helps people help themselves right away—and eliminates the wait. This collaborative online resource and community discussion forum will be a catalyst for leading social change in the region.”
The University of Michigan and the United Way have developed an innovative way to tap informal networks, allowing unemployed workers the power to communicate with one another in real time. U- M School of Information professor Paul Resnick is the primary architect of the Neighbors4Neighbors website.
“This site demonstrates an efficient, low-cost application of social computing,” Resnick said. “Many websites already aim to help unemployed workers find information or job leads, but they don’t have a way to connect everyone who is visiting the page.
Neighbors4Neighbors pulls people and information together to create a community.”
The widget encourages all service and community-based organizations to add a “commenting feature” to the web pages of their own sites.
“The widget is another rapid response to crisis from the School of Information,” said Martha E. Pollack, dean and professor in the School of Information. “This project demonstrates how the School of Information continues to live up to its motto of connecting people, information, and technology in more valuable ways.”
Michael Hess, an adjunct lecturer in the School of Information, is the developer of the widget. School of Information master’s students Meico Whitlock, Jeremy Canfield and Kathleen Ludewig also contributed.
